OperatX
unlock your growth
About Us
As companies grow and evolve, they need different things operationally to be successful. Too much structure for a small business is as constraining as too little.
We specialize in helping closely held businesses take that next step operationally, and right size the processes, tools, technology and training to help your team grow their operational leadership capabilities at the right pace to unleash your potential and unlock your growth
Founder's Story
I have been an entrepreneur my whole career starting in UK, then USA, The Netherlands and back to USA. I've served companies of all sizes and business lifecycle stages. Everything from small trading and ecommerce companies that you may never have heard of, up to $1B consulting companies and globally recognized brands like Starbucks where I led supply chain operations in Europe and the Middle East at a time of exponential growth. I also had several leadership roles in Starbucks largest ever business process and technology transformation initiative.
More recently, I led operations for two direct to consumer ecommerce companies, serving as head of global customer experience , chief operating officer as well as interim CEO.
Through all of these experiences I have found a common thread. Meaningful business change starts and ends with people. A perfect process or tool is useless unless the people in your team are able to learn it and willing to adopt it.
Mark Johnson
Founder and CEO